Privacy Policy

  • Valid from 01 August 2024

    Leeloo Limited ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our AI digital mentor platform ("Platform").

    1. Data Controller.
    Leeloo Limited is the data controller responsible for your personal data. Our contact details are:
    Email: hello@myleeloo.com
    Address: 128 City Road, London, EC1V 2NX

    2. Data Protection Officer
    We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions, including any requests to exercise your legal rights, please contact the DPO using the contact details provided above.

    3. Personal Data We Collect
    We may collect, use, store, and transfer different kinds of personal data about you, including:
    • Identity Data: Name, username
    • Contact Data: Email address, phone number
    • Technical Data: IP address, browser type, device information
    • Usage Data: Information about how you use our Platform

    4. How We Use Your Personal Data
    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
    • To provide you with access to our Platform and services
    • To inform you about updates and new features
    • To improve and enhance our products and services

    5. Usage Data for Product Enhancements and Analysis
    We collect and analyze usage data to improve our Platform and services. This includes:
    • Analyzing user interactions with our AI chat system
    • Identifying trends and patterns in user behavior
    • Developing new features and functionalities
    • Enhancing the performance and accuracy of our AI models.
    This usage data is anonymised and aggregated wherever possible. We may retain and use this data indefinitely for product enhancement purposes, even if you choose to delete your account or opt-out of our services.

    6.Legal Basis for Processing
    We rely on the following legal bases to process your personal data:
    • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
    • Performance of a Contract: When processing is necessary for the performance of a contract with you.
    • Legitimate Interests: When processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

    7. Data Retention
    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon opting out, we will remove your personal information from our records. However, any non-personal data that has been collected and used for product enhancements will remain in our system.

    8. Your Rights
    Under GDPR, you have the right to:
    • Access your personal data
    • Rectify inaccurate personal data
    • Erase your personal data
    • Restrict processing of your personal data
    • Object to processing of your personal data
    • Data portability
    • Withdraw consent at any time where we are relying on consent to process your personal data.
    To exercise any of these rights, please contact our DPO using the contact details provided above.

    9. Data Security
    We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Your personal information is stored securely in a database with restricted access to authorized personnel only.

    10. International Transfers
    If you are located in the United Kingdom, please note that we may transfer your Personal Information for the provision of our services to locations outside the United Kingdom, including the United States. Some of these locations may not offer a similar level of protection to UK data protection laws. In these cases, we will ensure that there are adequate safeguards in place to protect your Personal Information in accordance with this Privacy Policy. These adequate safeguards include, in the case of entities based in countries outside the UK (including the United States), entering into data transfer agreements with the recipient based on the International Data Transfer Agreement (IDTA) or the Addendum to the European Commission’s standard contractual clauses for transfers of personal data to third countries, as approved by the UK Information Commissioner’s Office (ICO).

    11. Changes to This Privacy Policy
    We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "effective date" at the top of this policy.

    12. Complaints
    You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

    13. Opt-Out
    If you choose to opt-out of our communications or data processing, we will remove your personal information from our records. However, any non-personal data that has been collected and used for product enhancements will remain in our system.

    14. Contact Us
    If you have any questions or concerns about these terms and conditions or our privacy practices, please contact us at hello@myleeloo.com.By using our Platform, you acknowledge that you have read and understood this privacy policy and agree to its terms.

    Terms of Use

    Valid from 01 August 2024

    MyLeeloo, an AI-powered personalized mentoring application is operated by Leeloo Limited, 128 City Road, London, England, EC1V 2NX ("we", "us", or "our"). By accessing or using MyLeeloo, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the application.

    1. Description of Service
    MyLeeloo uses artificial intelligence to provide personalized mentoring advice to users. The advice is generated automatically by our AI system and is not screened or reviewed by human staff at Leeloo Limited.

    2. User Eligibility
    You must be at least 18 years old to use MyLeeloo. By using the application, you represent and warrant that you meet this age requirement.

    3. Account Registration
    To access certain features of MyLeeloo, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

    4. Acceptable Use
    You agree to use MyLeeloo only for lawful purposes and in accordance with these Terms. You shall not:• Use the application in any way that violates applicable laws or regulations
    • Attempt to gain unauthorized access to any part of the application
    • Use the application to transmit any malicious code or interfere with its functionality
    • Impersonate any person or entity or misrepresent your affiliation with a person or entity

    5. AI-Generated Advice
    You acknowledge and agree that:
    • The mentoring advice provided by MyLeeloo is generated by an AI system and may not always be accurate, complete, or suitable for your specific situation
    • Leeloo Limited does not review, edit, or endorse the AI-generated advice
    • You are solely responsible for evaluating and acting upon any advice received through the application
    • The AI-generated advice should not be considered a substitute for professional advice from qualified human mentors or experts

    6. Privacy and Data Use
    Your use of MyLeeloo is also governed by our Privacy Policy. By using the application, you consent to the collection, use, and sharing of your data as described in the Privacy Policy.

    7. Intellectual Property
    All content and materials available through MyLeeloo, including but not limited to text, graphics, logos, and software, are the property of Leeloo Limited or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from MyLeeloo without our express written permission.

    8. Disclaimer of Warranties
    MYLEELOO IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. LEELOO LIMITED DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    9. Limitation of Liability
    TO THE FULLEST EXTENT PERMITTED BY LAW, LEELOO LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF MYLEELOO.

    10. Modifications to the Service and Terms
    We reserve the right to modify or discontinue MyLeeloo at any time without notice. We may also revise these Terms of Use from time to time. The most current version will always be posted on this page.

    11. Governing Law and Jurisdiction
    These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.

    12. Contact Us
    If you have any questions about these Terms of Use, please contact us at hello@myleeloo.com.By using MyLeeloo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. Leeloo Limited ("we," "us," "our") is committed to protecting and respecting your privacy.

    This Privacy Policy explains how we collect, use, and protect your personal data when you use our AI digital mentor platform ("Platform").